1117 N. Dearborn Resource Center
Luxury living at Dearborn: We are here to make you feel at home.
Welcome New Residents
Our staff would like to welcome all our new residents. We hope that as a new resident at 1117 N. Dearborn you’ll become accustomed to our special service, useful amenities, and great social events. We hope you enjoy your stay here. If you have any questions, feel free to come down and speak to anyone on-duty. You are living in a professionally managed apartment community in which we strive to provide a pleasant home and excellent service. But sometimes, we aren’t perfect. If you are experiencing any problems in your home or have any questions, please contact the property manager at 312-944-4318 (from 9:00am-4:30pm) and tell her about it! We will do our very best to satisfy your needs. We will investigate and provide a prompt response.
Building Information
Office Hours
Monday – Friday: 9:00am – 7:00pm
Saturday: 9:00am – 3:00pm
Sunday: Closed
Important Phone Numbers
Elena, Manager
Office: 312-944-4318
Answering Service: (312) 464-7431
Police Non-Emergency: (312) 744-8230
Emergency: Fire, Police, Ambulance: 911
Building Amenities
Media Room & Package Receiving Room
We have a gorgeous Media /Package Receiving room for your use available 24/7. Just use your fob to enter. Inside you will find a community computer area. You can send documents (up to 5 pages) to the printer located in the management office. It is a black and white printer available during office hours.
When we receive packages addressed to you, we will send you an email letting you know that we received a package for you. Heavy or large cumbersome packages will be delivered to your door. You can also pick up your packages at your convenience 24/7.
Bike Storage Room
You have 24/7 access to the bike storage room with your fob. It is located on the ground floor across from our beautifully maintained laundry Room. Please stop by the management office to register your bicycle before using the bike storage room.
Lost & Found
There is a lost and found in the office. If you find something in the building, please bring it to the office. If you are missing something, check with us to identify your item. Unclaimed items will be disposed of after 30 days.
Gym & Patio Access
The gym and patio are open 24/7. Inside the gym, you will find the door that leads to the patio.
Storage Lock Room
We have a limited supply of storage lockers located on the ground floor near the bike room. Please contact the office for more information.
Refer A Friend – Earn $400.00
Here’s the deal! Refer a friend, family member, or co-worker to Dearborn North Apartments. Make sure they mention your name during their first visit because we need to know who referred them. Once they sign their lease (one-year leases only), stop in the office to pick up a check for $400.00. Don’t stop there, send lots of friends and have the equivalent of a part-time job. This deal is subject to change without notice.
Building Utilities
Building Maintenance
Management extends every effort to keep our building clean. Although our staff cleans and monitors the common areas daily, your extra help is needed. Please notify management if you see that a light bulb is burned out or that a corridor or stairwell needs attention. Please do not hesitate to contact the office when work is needed to improve the appearance of our home.
Work Orders
Please do not hesitate to contact the office regarding work orders. You can also submit a non-emergency request through your online resident portal. Our staff unclogs drains, installs TV mounts and heavy pictures/mirrors, installs and removes all window air conditioners, amongst their many other talents. We prefer to fix small problems before they become big problems. If you have an emergency (Heat, Electrical, Gas or Plumbing) after office hours, please call the office phone number 312-944-4318 and you will be connected to the answering service to have someone paged for your emergency. All non-emergency calls will be handled during office hours.
Deliveries, Move Ins, & Move Outs
Please be sure to schedule the freight elevator for the delivery of furniture or boxes, which MUST be brought in through the front door and taken up in the freight elevator. We book up to 2-hour time blocks on weekdays between 10am-6pm. Saturday only between 10am-4pm for increments of 1-hour only. The passenger elevators are not equipped to move furniture or heavy items and MAY NOT be used to do so. If you will not be home, you will need to complete a Permission To Enter form at the office to allow your delivery company access to make the delivery inside your apartment. The loading zone is located in front of the building and needs to be reserved at the time of freight elevator reservations.
Mail Area
The outgoing mailbox is located at the entrance of the mail area labeled ‘Letters’. Please refrain from accessing your mailbox while the postal carrier is distributing the mail. If you receive any mail that is not for you, please bring it to the office. We will return it to the mail carrier. If you have any junk mail that you do not want, please put it in the recycling can next to the mailboxes. Your help in keeping the mail area tidy is greatly appreciated. Change of Address forms can be completed in person at the Post Office or online.
Apartment Insurance
We strongly recommend that all residents purchase apartment insurance. While we do have insurance to cover our property, our policy does not cover your personal items.
Trash Chute & Recycling
There is a trash chute room located at the southeast end of the hallway of each floor. Please be sure all garbage is tied securely before placing it down the chute. Please be sure your garbage bag is the correct size to fit down the chute. Do not put garbage on the floor. The blue recycles bins are located beside the chute room. We recycle clean plastic, glass, aluminum, and tin, which are to be placed inside the blue bin. We also recycle newspaper, paper, cardboard, & catalogs – Please stack them neatly on the floor beside the blue bin.
Cable, Phone, Electric, & Mail Service
RCN Communications, Direct TV, USA Wireless/American Broadband, and the United Postal Service are all outside contractors over whose service the management office has no control. If you have a problem with one of these services, we will be happy to help you in any way that we can. But, please keep in mind that our ability to serve you is very limited with these services. If there is a problem with your service or account, you will need to contact them directly.
Please be advised that we do not support any phone or internet services connected with AT&T. Do so at your own expense.
Your gas will be turned on upon your arrival. You do not need to call for setup with gas.
We will pay for the heat, water, and cooking gas (where applicable).
You will need to contact ComEd at least 48 hours prior to move-in.
RCN: Call or Text Brendan@ 312-804-2516
USA Wireless/Direct TV: 847-831-4561
U.S. Postal Service: 312-644-3929
ComEd Installation services: 800-334-7661
Building Safety
We have a very good entry system, but it only works if used properly by all of us. The following short list of suggestions can enhance comfort for all.
- Do not open the door for anyone unless you know him or her personally. It’s nice to be helpful, but unless you know the person, you may be inviting trouble for yourself or someone else in the building.
- If people are in the vestibule as you enter, make sure you close the door completely behind you. If you allow it to remain open, there is nothing to prevent their unauthorized entry their job.
- Please do not be offended if another resident does not allow you to follow them in, or if they ask to see your fob.
- Report the loss of a key FOB as soon as you know it is missing so we can remove its “entry privileges“ as soon as possible.
- In the event that an emergency should occur, call the police immediately. Do not attempt anything heroic. Let the police do.
Lockouts
If you are locked out of your apartment:
1. During office hours:
Just come down to the office and we will be glad to loan you our set of keys to get in. Just leave us a picture I.D. to hold while our set of keys is in your possession.
2. After office hours:
Call (312) 944-4318 or (312) 464-7431 or dial 234 at the front directory. Give them your name, apartment #, and # where you are going to be. If someone is available, they will meet you in the lobby. There is a $40.00 CASH after-hours lockout fee – due at time of service, in order to be let in.
3. If no one is available:
We recommend that you either try again later or call a locksmith at your own expense.
Entry System
Key Fobs
At move-in, each leaseholder is issued one key FOB at no charge. If your name does not appear on the lease, you absolutely will not be issued a key FOB. There is a nonrefundable $40.00 FOB replacement fee for all lost, stolen or broken FOBs. Every resident must use your own Fob to open the front door. Please do not hold the door open for anyone you don’t know. You can kindly request they use their own fob for entry.
Buzzing in Your Guests
To buzz in a guest, press 6 on your phone. The door will not open until you release the 6, so don’t hold it down, just press and release.
Fire Escape Doors
Although it may sometimes get warm in the hallways, please do not, under any circumstances, prop open the fire escape doors. It puts everyone’s safety at risk. If you see the fire escape door open on your floor, please either close it or let the office know.
Signage
Please do not post signs on the entry system or anywhere else in the building. It gives the building a sloppy and cluttered look. All signs will be removed. If you have an item for sale, please post it in the laundry room.
Apartment Access
The management office is happy to allow delivery people, friends, etc. into your apartment as a convenience to you. Simply stop in the office to fill out an entry permission form. You can also email your request with your name, apartment #, date of entry, and name of the person to who you are granting permission for the management staff to let the designated person into your apartment. No one will be allowed into your apartment under any circumstances without a signed letter. Sorry, we will not make any exceptions. The person will be required to show ID before entering your apartment.
Saftey in our Vestibule
This is a big city and unfortunately, homelessness does exist. Occasionally a homeless person may find our vestibule a cozy place to hang out. If you ever see a homeless person loitering in our vestibule or outside our building, please contact the management office immediately. If the office is closed for the evening, please call 911 and tell them that you are a resident and that there is a homeless person in your vestibule. They will send someone to pick them up and take them to a shelter. Remember: panhandling is illegal and you don’t have to put up with it.
Neighborhood Map
Neighborhood Information
Banks
Bank of America: 1167 N State: (312) 654-8126
Chase: 1122 N Clark: (312) 573-3977
Citibank: 1 E Oak: (312) 361-1833
Grocery Stores & Pharmacy’s
Aldi: 201 W. Division St. (855) 955-2534
CVS: 1165 N Clark St: (312) 280-8140
Jewel: 102 W Division: (312) 397-1130
Plum Market: 1233 N Wells St: (312) 229-1400
Potash Brothers: 1525 N Clark St: (312) 337-7537
Trader Joe’s: 44 E Ontario: (312) 951-6369
Walgreens: 1200 N Dearborn: (312) 943-0973
Whole Foods: 30 W Huron St: (312) 932-.9600
Dry Cleaners & Tailors
John’s Cleaners: 1260 N Dearborn: (312) 664-0633
Lakeside Dry Cleaners: 1207 N Dearborn: (312) 654-9560
17’s Cleaners: 1117 N Dearborn: (312) 664-4444
Hair Salons
J. Andrews Salon: 1260 N Dearborn St: (312) 951-5338
Fitness Centers
Bally’s River City: 800 S Wells: (312) 431-0100
Equinox: 1750 N Clark: (312) 254-4000
FFC Gold Coast: 1030 N Clark: (312) 944-1030
FFC Old Town: 1235 N LaSalle: (312)640-1235
Planet Fitness: 240 E Illinois; (312) 464-1010
X Sport: 230 W North Ave: (312) 932-9100
Shoe Repair
Harry’s Gold Coast Shoe Repair: 1 W Chestnut St.: (312) 337-3742
Stores
Best Buy: 2650 N Clark: (773) 388-2920
Target: 1200 N Larrabee St (312) 470-8944
Home Depot: 1232 W North Ave (773) 486-9200
Maid Services
Maid in America: (773) 508-5502
Merry Maids: (773) 358-2246
Furniture Stores
Cort Furniture (Rental): (312) 266-8719
Crate and Barrel: 646 N Michigan Ave: (312) 787-5900
Jennifer Convertibles: 814 W North Ave: (312) 951-9377
Macy’s: 111 N State St: (312) 781-1000
Restoration Hardware Gallery: (312) 475-3116
Room And Board: 55 E Ohio: (312) 222-0970
Storage Extra Space Storage: 1030 W North Ave : (872) 239-8191
Public Storage: 1129 N. Wells: (312) 429-7285
Self-Storage: 1516 N Orleans: (312) 313-9873
News
Outlets Chicago Sun Times: 1-800-945-5000
Chicago Tribune: 1-800-874-2863
Mail Services
UPS: 1-800-PICK-UPS
FedEx: 1-800-GO-FEDEX
Kinkos/FedEx: 1201 N Dearborn: (312) 640-6100
Fort Dearborn Post Office: (312) 644-3919
Insurance
Allstate Insurance: (312) 756-7245
Farmers Insurance: (312) 252-1346
State Farm Insurance: (773) 549-2605
Restaurants
American
3 Arts Club Cafè at RH: 1300 N. Dearborn: (312) 475-9116
Blue Door Kitchen & Garden: 52 W. Elm St., (312) 573-4000
Butch McGuire’s: 20 W. Division St: (312) 337-9080
Chicago Q Restaurant: 1160 N. Dearborn: (312) 642-1160
Gibsons: 1028 N. Rush St: (312) 266-8999
Hugo’s Frog Bar: 1024 N. Rush St: (312) 640-0999
LuxBar: 18 E. Bellevue: (312) 642-3400
Original Pancake House: 22 E. Bellevue: (312) 642-7917
Portillo’s: 100 W. Ontario, (312) 587-8910
Somerset: 1112 N. State: (312) 586-2150
Third Coast Café: 1260 N. Dearborn: (312) 649-0730
The Capital Grille: 633 N Saint Clair St: (312) 337-9400
Wing Stop: 47 W. Division St: (312) 465-2369
Weber Grill: 539 N. State St: (312) 467-9696
Asian
Friends Sushi: 710 N. Rush: (312) 787-8998
Peking Chinese Food: 129 W North Ave: (312) 951-7207
Silver Spoon Thai: 710 N. Rush: (312) 944-7100
Tiparos: 1540 N. Clark St: (312) 712-9900
Wow Bao: 1 W. Division St: (312) 643-1185
Bakeries Dunkin Donuts: 1201 N. Clark: (312) 291-9270
Coffee Houses
La Colombe: 4 E. Elm: (773) 295-9279
Starbucks: 39 W. Division: (312) 851-6992
Tempo Café: 6 E. Chestnut: (312) 943-4373
Third Coast Café: 1260 N. Dearborn: (312) 649-0730
French
Café Des Architectes: 20 E. Chestnut: (312) 324-4000
Le Colonial: 57 E. Oak: (312) 255-0088
NoMi: 800 N. Michigan: (312) 239-1030
Indian
Gaylord India: 100 E. Walton: (312) 664-1700
Indian Garden: 247 E. Ontario: (312) 280-4910
Italian
Carmine’s: 1043 N. Rush: (312) 988-7676
Eately: 410 E. Ohio: (312) 521-8700
Eduardo’s Enoteca: 1212 N. Dearborn: (312) 337-4490
Gino’s East: 162 E. Superior St: (312) 266-3337
Gold Coast Pizza Co: 11 W. Division: (312) 255-0999
Lou Manalti’s: 1120 N. State: (312) 725-7777
Mama Milano Pizza Bar: 1421 W. Wells St: (312) 787-3710
Marios: 21 W. Goethe: (312) 944-0199
Prosecco: 710 N. Wells: (312) 951-9500
Orso’s: 1401 N Wells St: (312) 787-6604
Sarpino’s: 158 W. Division: (312) 202-1113
Topo Gigio: 1516 N Wells St: (312) 266-9355
Japanese Café Sushi: 1342 N Wells St: 337-0700
Mexican
Chipotle: 1166 N. State: (312) 654-8637
Taqueria Express: 1232 N. La Salle: (312) 877-5451
Velvet Taco: 1110 N. State: (312) 763-2654
Middle Eastern
Halal Guys: 49 W. Division: (312) 465-2186
Old Jerusalem: 1411 N. Wells: (312) 944-0459
Miscellaneous
Baskin & Robbins: 200 E. Ohio St.: (312) 787-9055
Chicago Health Food Cafè: 22 W. Maple: (312) 642-2220
Dublin’s Bar & Grill: 1050 N. State: (312) 266-6340
Jimmy John’s: 51 W. Division: (312) 482-8176
Joe’s Seafood: 60 E Grand Ave: (312) 379-5637
Maple & Ash: 8 W. Maple: (312) 944-8888
Theaters
600 N. Michigan: 600 N Michigan: (312)255-9347
AMC River East: 322 E Illinois St: 1-888-AMC-4FUN
Landmark Theatre: 2828 N Clark St: (773) 248-7759
Library
Newberry Library: 60 W Walton: (312) 943-9090
Emergency Services
Fire Department: 911
Police 18th District: (312) 742-5870
Pet Adoption & Groomers
Anti-Cruelty Society: 157 W Grand: (312) 644-8338
Paw-A-Tively: 1555 N. La Salle Dr.: (312) 951-6547
Tree House: (773) 262-4000
Pet Store
Bentley’s Pet Stuff: 1201 N Wells St: (312) 255-1955
Veterinarian
Blum Animal Hospital: 3219 N Clark St.:(773) 327-4446
Gold Coast Animal Hospital: 225 W. Division: (312) 337-7387
Travel
Airport Express: (312) 454-7800
CTA: 1-888-YOUR-CTA