H.A. Langer & Associates Logo

1030 N. Dearborn Resource Center

Luxury living at Dearborn: We are here to make you feel at home.

Building Information
Amenities
Utilities
Parking
Safety & Entry
Neighborhood Map

Welcome New Residents

Our staff would like to welcome all our new residents. We hope that as a new resident at 1030 N. Dearborn you’ll become accustomed to our special service, useful amenities, and great social events. We hope you enjoy your stay here. If you have any questions, feel free to come down and speak to anyone on-duty. You are living in a professionally managed apartment community in which we strive to provide a pleasant home and excellent service. But sometimes, we aren’t perfect. If you are experiencing any problems in your home or have any questions, please contact the property manager at (312) 397-0777 (from 9:00am-4:30pm) and tell her about it! We will do our very best to satisfy your needs. We will investigate and provide a prompt response.

1030 N Dearborn Parkway Building

Building Information

Office Hours

Monday – Friday: 9:00am – 8:00pm
Saturday: 9:00am – 5:00pm
Sunday: 10:00am – 4:00pm

Important Phone Numbers

Vicki, Manager
Office:
312-397-0777
Answering Service: (312) 464-7431
Police Non-Emergency: (312) 744-8230
Emergency: Fire, Police, Ambulance: 911

Building Amenities

The Sundeck

The sundeck is open. We love our deck and are very proud of it. Please help us keep the deck looking beautiful by cleaning up after yourself and your guests. We ask everyone to be respectful of our neighbors in keeping the noise level down during the late evening hours.

Gym & Patio Access

Complete the waiver for the gym, which you will find in your welcome folder, bring the form to our office and you will be given access to the gym. The gym is open 24/7.  Inside the gym you will find the door that leads to the patio.  The patio is open only during office hours.

Lost & Found

There is a lost and found in the office. If you find something in the building, please bring it to the office. If you are missing something, check with us to identify your item. Unclaimed items will be disposed of after 30 days.

Bike Storage

You have 24/7 access to the bike storage room with your fob.  It is located in the basement.  Please stop by the management office to register your bicycle before using the bike storage room.

Courtesy Printer & Shredder

Inside the gym you will find a black & white printer available for your use 24/7.  The wireless access codes are listed on the side of the printer.  The shredder is next to the printer.

Refer A Friend – Earn $400.00

Here’s the deal! Refer a friend, family member, or co-worker to Dearborn Plaza Apartments. Make sure they mention your name during their first visit because we need to know who referred them. Once they sign their lease (one-year leases only), stop in the office to pick up a check for $400.00. Don’t stop there, send lots of friends and have the equivalent of a part-time job. This deal is subject to change without notice.

Building Utilities

Building Maintenance

Management extends every effort to keep our building clean. Although our staff cleans and monitors the common areas daily, your extra help is needed. Please notify management if you see that a light bulb is burned out or that a corridor or stairwell needs attention. Please do not hesitate to contact the office when work is needed to improve the appearance of our home.

Work Orders

Please do not hesitate to contact the office regarding work orders. You can also submit a non-emergency request through your online resident portal. Our staff unclogs drains, installs TV mounts and heavy pictures/mirrors, installs and removes all window air conditioners, amongst their many other talents. We prefer to fix small problems before they become big problems.  If you have an emergency (Heat, Electrical, Gas or Plumbing) after office hours, please call the office phone number 312-397-0777 and you will be connected to the answering service to have someone paged for your emergency.  All non-emergency calls will be handled during office hours.

Maintenance Information

Parking Zone & Lot Information

Parking Zone Information
Parking Lot Information

Deliveries, Move Ins & Moves Outs

Please be sure to schedule the freight elevator for the delivery of furniture or boxes, which MUST be brought in through the back door and taken up in the freight elevator. We book up to 2-hour time blocks weekdays between 10am-8pm and weekends 10am-5pm. The passenger elevators are not equipped to move furniture or heavy items and MAY NOT be used to do so. If you will not be home, you will need to complete a Permission To Enter form at the office to allow your delivery company access to make the delivery inside your apartment.

Mail Room

The outgoing mailbox is located at the entrance of the mail area labeled ‘Letters’.  Please refrain from going into the mail room while the postal carrier is distributing the mail. If you receive any mail that is not for you, please bring it to the office.   We will return it to the mail carrier. If you have any junk mail that you do not want, please put it in the recycling can in the mail room. Your help in keeping the mail area tidy is greatly appreciated.  Please make sure your name is inside the mailbox, this is necessary for accurate delivery service.  Change of Address forms can be completed in person at the Post Office or online.

Trash Chute & Recycling

There is a trash chute on the hallway wall of each floor between the fire escape and the back stairwell except floors 14-16.  These floors 14-16, you will find both trash & recycling in the stairwell area. Please be sure all garbage is tied securely before placing it down the chute. Please be sure your garbage bag is the correct size to fit in the chute and make it smoothly to the end.   Do not put garbage on the floor. The blue recycles bins are located beside the freight elevator in the back stairwell. We recycle clean plastic, glass, aluminum, and tin, which are to be placed inside the blue bin. We also recycle newspaper, paper, cardboard, & catalogs – Please stack them neatly on the floor beside the blue bin.

Packaging

Our package room is maintained daily to keep it organized and tidy.  You will receive an email when your package has arrived in the package room and is ready for pickup.  If your package is too heavy you can request a dolly from the office or request to have it delivered inside your apartment door by staff at their convenience.  Outgoing packages can be placed on the table inside the package room.  Some carriers require a Pick Up Request before it can be picked up.  Anytime the package room door is closed, your fob will allow you access 24/7.

Cable, Phone & Mail Service

RCN Communications, USA Wireless, and the United Postal Service are all outside contractors over whose service the management office has no control. If you have a problem with one of these services, we will be happy to help you in any way that we can. But, please keep in mind that our ability to serve you is very limited with these services. If there is a problem with your service or account, you will need to contact them directly.  Your gas & electricity will be turned on upon your arrival.  You do not need to call for setup with gas & electricity.  You will be billed monthly for your electric usage.  We will pay for the heat, water, and cooking gas (where applicable).

RCN: Call or Text Brendan@ 312-804-2516
USA Wireless/Direct TV: 847-831-4561
U.S. Postal Service: 312-644-3929

Apartment Insurance

We strongly recommend that all residents purchase apartment insurance. While we do have insurance to cover our property, our policy does not cover your personal items.

Building Safety

We have a very good entry system, but it only works if used properly by all of us. The following short list of suggestions can enhance comfort for all.

• Do not open the door for anyone unless you know him or her personally. It’s nice to be helpful, but unless you know the person, you may be inviting trouble for yourself or someone else in the building.

• If people are in the vestibule as you enter, make sure you close the door completely behind you. If you allow it to remain open, there is nothing to prevent their unauthorized entry their job.

• Please do not be offended if another resident does not allow you to follow them in, or if they ask to see your fob.

• Report the loss of a key FOB as soon as you know it is missing so we can remove its “entry privileges“ as soon as possible.

• In the event that an emergency should occur, call the police immediately. Do not attempt anything heroic. Let the police do.

Lockouts

If you are locked out of your apartment:

  1. During office hours:
    Just come down to the office and we will be glad to loan you our set of keys to get in. Just leave us a picture I.D. to hold while our set of keys is in your possession.
  2. After office hours:
    Call (312) 397-0777 or (312) 464-7431 or dial 220 at the front directory. Give them your name, apartment #, and # where you are going to be. If someone is available, they will meet you in the lobby. There is a $40.00 CASH after-hours lockout fee – due at time of service, in order to be let in.
  3. If no one is available:
    We recommend that you either try again later or call a locksmith at your own expense.

Entry System

Key Fobs

At move-in, each leaseholder is issued one key FOB at no charge. If your name does not appear on the lease, you absolutely will not be issued a key FOB. There is a nonrefundable $35.00 FOB replacement fee for all lost, stolen, or broken FOBs.  Every resident must use your own Fob to open the front door.  Please do not hold the door open for anyone you don’t know.  You can kindly request they use their own fob for entry. 

Temporary Key Fobs

If you have a guest coming to stay with you and would like them to have access to the building, just give us the dates of their stay and we will issue you a temporary key FOB for them to use. You will need to give us a $35.00 deposit that will be returned to you when the FOB is returned. Temporary FOBs will be issued for a maximum of 2 weeks.

Buzzing in Your Guests

To buzz in a guest, press 6 on your phone. The door will not open until you release the 6, so don’t hold it down, just press and release.

Fire Escape Doors

Although it may sometimes get warm in the hallways, please do not, under any circumstances, prop open the fire escape doors. It puts everyone’s safety at risk. If you see the fire escape door open on your floor, please help us keep out unwanted visitors by closing it immediately.

Back Door

Make freight elevator reservations with the office.  Park at the back door only with a person staying close to the vehicle.  As soon as all items are unloaded, the vehicle must be moved out of the alley.  When coming or going through the back door, please be sure it closes behind you. When moving furniture in or out which requires you to “prop” the door open, please do not leave the door open unless you are nearby at the back door.  Close the back door while you go upstairs to unload and when you have finished.

Back Alley

Under no circumstances should you or your guests park in our back alley. Our neighbors will contact the police and you will be either ticketed or towed. We totally understand that this is an inconvenience, but we want to save you the headache of trying to locate your vehicle after it’s been towed.

Signage

Please do not post signs on the entry system or anywhere else in the building. It gives the building a sloppy and cluttered look.  All signs will be removed.   If you have an item for sale, please talk to the office about ways to post your sign.

Apartment Access

The management office is happy to allow delivery people, friends, etc. into your apartment as a convenience to you. Simply stop in the office to fill out an entry permission form. You can also email your request with your name, apartment #, and date of entry, and name of the person who will enter granting the management staff permission to let the designated person into your apartment. No one will be allowed into your apartment under any circumstances without a signed letter. Sorry, we will not make any exceptions.  The person will be required to show ID before entering your apartment.

Saftey in our Vestibule

This is a big city and unfortunately, homelessness does exist. Occasionally a homeless person may find our vestibule a cozy place to hang out. If you ever see a homeless person loitering in our vestibule or outside our building, please contact the management office immediately. If the office is closed for the evening, please call 911 and tell them that you are a resident and that there is a homeless person in your vestibule. They will send someone to pick them up and take them to a shelter. Remember: panhandling is illegal and you don’t have to put up with it.

Neighborhood Map

Neighborhood Information

Banks

Bank of America: 1167 N State: (312) 654-8126
Chase: 1122 N Clark: (312) 573-3977
Citibank: 1 E Oak: (312) 361-1833

Grocery Stores & Pharmacy’s

Aldi: 201 W. Division St. (855) 955-2534
CVS: 1165 N Clark St: (312) 280-8140
Jewel: 102 W Division: (312) 397-1130
Plum Market: 1233 N Wells St: (312) 229-1400
Potash Brothers: 1525 N Clark St: (312) 337-7537
Trader Joe’s: 44 E Ontario: (312) 951-6369
Walgreens: 1200 N Dearborn: (312) 943-0973
Whole Foods: 30 W Huron St: (312) 932-.9600

Dry Cleaners & Tailors

John’s Cleaners: 1260 N Dearborn: (312) 664-0633
Lakeside Dry Cleaners: 1207 N Dearborn: (312) 654-9560
17’s Cleaners: 1117 N Dearborn: (312) 664-4444

Hair Salons

J. Andrews Salon: 1260 N Dearborn St: (312) 951-5338

Fitness Centers

Bally’s River City: 800 S Wells: (312) 431-0100
Equinox: 1750 N Clark: (312) 254-4000
FFC Gold Coast: 1030 N Clark: (312) 944-1030
FFC Old Town: 1235 N LaSalle: (312)640-1235
Planet Fitness: 240 E Illinois; (312) 464-1010
X Sport: 230 W North Ave: (312) 932-9100

Shoe Repair

Harry’s Gold Coast Shoe Repair: 1 W Chestnut St.: (312) 337-3742

Stores

Best Buy: 2650 N Clark: (773) 388-2920
Target: 1200 N Larrabee St (312) 470-8944
Home Depot: 1232 W North Ave (773) 486-9200

Maid Services

Maid in America: (773) 508-5502
Merry Maids: (773) 358-2246

Furniture Stores

Cort Furniture (Rental): (312) 266-8719
Crate and Barrel: 646 N Michigan Ave: (312) 787-5900
Jennifer Convertibles: 814 W North Ave: (312) 951-9377
Macy’s: 111 N State St: (312) 781-1000
Restoration Hardware Gallery: (312) 475-3116
Room And Board: 55 E Ohio: (312) 222-0970
Storage Extra Space Storage: 1030 W North Ave : (872) 239-8191
Public Storage: 1129 N. Wells: (312) 429-7285
Self-Storage: 1516 N Orleans: (312) 313-9873

News

Outlets Chicago Sun Times: 1-800-945-5000
Chicago Tribune: 1-800-874-2863

Mail Services

UPS: 1-800-PICK-UPS
FedEx: 1-800-GO-FEDEX
Kinkos/FedEx: 1201 N Dearborn: (312) 640-6100
Fort Dearborn Post Office: (312) 644-3919

Insurance

Allstate Insurance: (312) 756-7245
Farmers Insurance: (312) 252-1346
State Farm Insurance: (773) 549-2605

Restaurants

American

3 Arts Club Cafè at RH: 1300 N. Dearborn: (312) 475-9116
Blue Door Kitchen & Garden: 52 W. Elm St., (312) 573-4000
Butch McGuire’s: 20 W. Division St: (312) 337-9080
Chicago Q Restaurant: 1160 N. Dearborn: (312) 642-1160
Gibsons: 1028 N. Rush St: (312) 266-8999
Hugo’s Frog Bar: 1024 N. Rush St: (312) 640-0999
LuxBar: 18 E. Bellevue: (312) 642-3400
Original Pancake House: 22 E. Bellevue: (312) 642-7917
Portillo’s: 100 W. Ontario, (312) 587-8910
Somerset: 1112 N. State: (312) 586-2150
Third Coast Café: 1260 N. Dearborn: (312) 649-0730
The Capital Grille: 633 N Saint Clair St: (312) 337-9400
Wing Stop: 47 W. Division St: (312) 465-2369
Weber Grill: 539 N. State St: (312) 467-9696

Asian

Friends Sushi: 710 N. Rush: (312) 787-8998
Peking Chinese Food: 129 W North Ave: (312) 951-7207
Silver Spoon Thai: 710 N. Rush: (312) 944-7100
Tiparos: 1540 N. Clark St: (312) 712-9900
Wow Bao: 1 W. Division St: (312) 643-1185
Bakeries Dunkin Donuts: 1201 N. Clark: (312) 291-9270

Coffee Houses

La Colombe: 4 E. Elm: (773) 295-9279
Starbucks: 39 W. Division: (312) 851-6992
Tempo Café: 6 E. Chestnut: (312) 943-4373
Third Coast Café: 1260 N. Dearborn: (312) 649-0730

French

Café Des Architectes: 20 E. Chestnut: (312) 324-4000
Le Colonial: 57 E. Oak: (312) 255-0088
NoMi: 800 N. Michigan: (312) 239-1030

Indian

Gaylord India: 100 E. Walton: (312) 664-1700
Indian Garden: 247 E. Ontario: (312) 280-4910

Italian

Carmine’s: 1043 N. Rush: (312) 988-7676
Eately: 410 E. Ohio: (312) 521-8700
Eduardo’s Enoteca: 1212 N. Dearborn: (312) 337-4490
Gino’s East: 162 E. Superior St: (312) 266-3337
Gold Coast Pizza Co: 11 W. Division: (312) 255-0999
Lou Manalti’s: 1120 N. State: (312) 725-7777
Mama Milano Pizza Bar: 1421 W. Wells St: (312) 787-3710
Marios:
21 W. Goethe: (312) 944-0199
Prosecco: 710 N. Wells: (312) 951-9500
Orso’s: 1401 N Wells St: (312) 787-6604
Sarpino’s: 158 W. Division: (312) 202-1113
Topo Gigio: 1516 N Wells St: (312) 266-9355
Japanese Café Sushi: 1342 N Wells St: 337-0700

Mexican

Chipotle: 1166 N. State: (312) 654-8637
Taqueria Express: 1232 N. La Salle: (312) 877-5451
Velvet Taco: 1110 N. State: (312) 763-2654

Middle Eastern

Halal Guys: 49 W. Division: (312) 465-2186
Old Jerusalem: 1411 N. Wells: (312) 944-0459

Miscellaneous

Baskin & Robbins: 200 E. Ohio St.: (312) 787-9055
Chicago Health Food Cafè: 22 W. Maple: (312) 642-2220
Dublin’s Bar & Grill: 1050 N. State: (312) 266-6340
Jimmy John’s: 51 W. Division: (312) 482-8176
Joe’s Seafood: 60 E Grand Ave: (312) 379-5637
Maple & Ash: 8 W. Maple: (312) 944-8888

Theaters

600 N. Michigan: 600 N Michigan: (312)255-9347
AMC River East: 322 E Illinois St: 1-888-AMC-4FUN
Landmark Theatre: 2828 N Clark St: (773) 248-7759

Library

Newberry Library: 60 W Walton: (312) 943-9090

Emergency Services

Fire Department: 911
Police 18th District: (312) 742-5870

Pet Adoption & Groomers

Anti-Cruelty Society: 157 W Grand: (312) 644-8338
Paw-A-Tively: 1555 N. La Salle Dr.: (312) 951-6547
Tree House: (773) 262-4000

Pet Store

Bentley’s Pet Stuff: 1201 N Wells St: (312) 255-1955

Veterinarian

Blum Animal Hospital: 3219 N Clark St.:(773) 327-4446
Gold Coast Animal Hospital: 225 W. Division: (312) 337-7387

Travel

Airport Express: (312) 454-7800
CTA: 1-888-YOUR-CTA